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Two great tools that I use all the time when coaching Constructive Interaction, which of course is defined as “Conflict is seen as an opportunity for discovery, growth and creativity. The team avoids criticizing, defensiveness and finger pointing. We give and receive feedback well.” Both tools courtesy of the inimitable Dr. Brene Brown.
1. A great “Engaged Feedback” checklist to keep both parties (giving and receiving) honest and accountable: https://brenebrown.com/wp-content/uploads/2017/10/Engaged-Feedback-Checklist-Download.pdf
2. “Starter phrases for real conversations”—conversations that otherwise would very likely stutter into fight/flight/freeze (“limbic hijack”). https://brenebrown.com/articles/2019/05/01/lets-rumble/
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