[Dominiek Plancke]

Steve, this makes me think about “the pyramid of influence” developed by the Arbinger institute. The main difference they point out is the mindset we have when we approach the other. Are we engaging with an outward mindset taking into consideration the other person’s objectives, challenges and opportunities or just our own ? In other words are we communicating to make only our own point or to build on each other? To often you see “skilled” team members making a perfectly rational reasoning in an eloquent way, but having no influence on the other because they are truly only busy with their own agenda.

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