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Creating Sustainable High Performing Teams Through Team Coaching
by Michelle Chambers, M.Ed., CHRP, CTDP, ORSC-t
Team coaching encourages the leadership team to work together as a system so that the competencies of each individual are fully maximized. The leverage for higher performance comes from coaching the team as a “system” over time, typically in monthly coaching sessions. Systemic team coaching works with the interaction of the team as a whole, rather than focusing on individual performance. The process works on strengthening the interrelationships amongst team members.
Research indicates that connectivity between team members is strongly correlated with business performance (Marcial Losada, 2004). Team coaches often employ coaching models such as the Organization and Relationship Systems Coaching (ORSC) model, which is rooted in systems theory; emotional, social, and relationship intelligence; team research; and appreciative inquiry. This creates a foundation for the client team members to be educated about their own internal system dynamic and to become more aware of their patterns of success and obstacles to achievement, ultimately giving them a framework for sustainable change.
Three Key Goals of Team Coaching
Effective team coaching requires the achievement of three key goals:
(1) To shift the culture at the leadership level in order to drive the desired cultural change.
(2) To develop a collaborative, high-performing working team where members support one another to achieve client objectives.
(3) To train members to work together as a system so that the specific skills and competencies of each team member are maximized, which involves working both on team productivity and positivity competencies. This enables better decision making, collaboration, and communication, which in turn improves organizational performance.
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