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Instruct employees to perform a sequence of gestures, such as tapping their nose, standing up, bending one knee, sitting down again, crossing their hands, etc. Do eight to ten gestures while displaying them and giving instructions. On giving the final instruction, while telling employees what to do, perform a completely different action.
Keep count of the number of people who did as you instructed and how many of them imitated your gestures. You’ll probably discover that the majority followed your gestures instead of paying attention to the instruction. How many of your employees caught the last mistake? Explain how this illustrates how body language can have a greater impact than your words. Utilize the exercise to highlight how crucial it is to be conscious of the message you are conveying with body language and the need to be certain that one is doing the right gestures.
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