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Conversational Intelligence: how great leaders build trust and get extraordinary results, by Judith E. Glaser. ISBN 978-I-937134-67-9
A framework about how we relate as people, build on neuroscience insights and coaching experience.
As Judith states: the quality of relationships depends on the quality of the conversations.
Very, very usefull material to enhance our coaching toolkit and help people move to co-create in a high trust context.(In the Performance Indicators section I’ve posted an article/summary about her TRUST model)
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